Your Privacy Matters

Privacy Policy

Last Updated: January 21, 2026

At Golax India IT Solutions ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way. By accessing or using our services, you agree to the terms of this Privacy Policy.

Golax India IT Solutions is a leading IT company headquartered in Patna, Bihar, India. We provide web development, software development, mobile app development, digital marketing, and IT consulting services to clients across Bihar and India.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and contact information (email address, phone number, address)
  • Business information (company name, designation, industry)
  • Project requirements and specifications
  • Payment and billing information
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website addresses
  • Geographic location (city/country level)
  • Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, social media platforms, and publicly available sources.

2. How We Use Your Information

We use the information we collect for various purposes, including:

1
Providing and maintaining our IT services
2
Processing transactions and sending related information
3
Responding to inquiries and providing customer support
4
Sending promotional communications (with your consent)
5
Improving our website and services
6
Analyzing usage patterns and trends
7
Protecting against fraudulent or illegal activity
8
Complying with legal obligations
9
Personalizing your experience on our website
10
Communicating about projects and deliverables

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.

Legal Requirements

We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption

SSL/TLS encryption for data in transit

Access Controls

Role-based access to sensitive information

Regular Audits

Periodic security assessments and audits

Secure Storage

Data stored on secure, protected servers

Employee Training

Staff trained on data protection practices

Incident Response

Procedures for handling data breaches

Note: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access:Request access to the personal information we hold about you
  • Correction:Request correction of inaccurate or incomplete information
  • Deletion:Request deletion of your personal information (subject to legal requirements)
  • Opt-out:Opt-out of receiving marketing communications at any time
  • Data Portability:Request a copy of your data in a structured, machine-readable format
  • Withdraw Consent:Withdraw consent for processing where consent was the legal basis

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Registered Office

Golax India Pvt Ltd
123, IT Park, Boring Road
Patna, Bihar 800001, India