Privacy Policy
Last Updated: January 21, 2026
Quick Navigation
At Golax India Private Limited ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way. By accessing or using our services, you agree to the terms of this Privacy Policy.
Golax India Private Limited is an offshore software, web and mobile development company headquartered in Patna, Bihar, India. We provide IT services to startups and enterprises in the United States, United Kingdom, UAE, Canada, Australia and other international markets.
Data controller: Golax India Private Limited (Golax India Pvt Ltd), 1st Floor, Flat No-102, Sneh Highway Views, Bypass Rd, Near Jaganpura More, Nalanda Colony, Kankarbagh, Patna, Bihar 800020, India. For privacy requests contact contact@golaxindia.com.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact information (email address, phone number, address)
- Business information (company name, designation, industry)
- Project requirements and specifications
- Payment and billing information
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
- Geographic location (city/country level)
- Cookies and similar tracking technologies
Information from Third Parties
We may receive information about you from third parties, including business partners, marketing partners, social media platforms, and publicly available sources.
2. How We Use Your Information
We use the information we collect for various purposes, including:
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. Typical categories include email delivery, website hosting, analytics (for example Google Analytics when enabled), customer relationship tools, and payment processors when you purchase services. Each provider is engaged for a defined purpose and should not use your data for their own marketing unless disclosed separately.
Legal Requirements
We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption
SSL/TLS encryption for data in transit
Access Controls
Role-based access to sensitive information
Regular Audits
Periodic security assessments and audits
Secure Storage
Data stored on secure, protected servers
Employee Training
Staff trained on data protection practices
Incident Response
Procedures for handling data breaches
Note: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access:Request access to the personal information we hold about you
- Correction:Request correction of inaccurate or incomplete information
- Deletion:Request deletion of your personal information (subject to legal requirements)
- Opt-out:Opt-out of receiving marketing communications at any time
- Data Portability:Request a copy of your data in a structured, machine-readable format
- Withdraw Consent:Withdraw consent for processing where consent was the legal basis
To exercise any of these rights, please contact us using the information provided below.
6. International Data Transfers
We are based in India and serve clients in the United Kingdom, European Economic Area, Canada, Australia, the Gulf region and other countries. When you visit our website or engage our services, personal data may be processed in India and in other countries where our service providers operate.
Where required by applicable law, we use appropriate safeguards for transfers — such as standard contractual clauses, data processing agreements, or other mechanisms your counsel recognises. You may request more information about safeguards relevant to your engagement by emailing contact@golaxindia.com.
Retention: We keep personal data only as long as needed for the purposes described in this policy, to meet legal obligations, resolve disputes and enforce agreements. Enquiry and project records are typically retained for the duration of the relationship and for a reasonable period afterward unless a longer period is required by law or contract.
7. Legal Bases for Processing (EEA / UK visitors)
Where GDPR or UK GDPR applies, we rely on one or more of the following bases: contract (to respond to enquiries and deliver services you request); legitimate interests (to operate and improve our website, prevent fraud and communicate about similar services, balanced against your rights); consent (for non-essential cookies and certain marketing where required); and legal obligation (where we must retain or disclose data). You may object to processing based on legitimate interests or withdraw consent without affecting the lawfulness of processing before withdrawal.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
10. California Privacy Notice (CCPA / CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA, including the right to know categories of personal information collected, to request deletion subject to exceptions, to correct inaccurate information, and to opt out of certain sharing for cross-context behavioural advertising where applicable.
We do not sell personal information for money. If we use analytics or advertising tools that qualify as “sharing” under California law, we will offer appropriate opt-out mechanisms when required. To exercise California rights, email contact@golaxindia.com with “California privacy request” in the subject line. We may verify your request as permitted by law. This notice is provided for transparency; whether CCPA thresholds apply to your interaction with us depends on our actual data volumes and business context — consult your counsel if you need a formal determination.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Phone
+91 9128666005Registered Office
Golax India Pvt Ltd
1st Floor, Flat No-102, Sneh Highway Views, Bypass Rd
Near Jaganpura More, Nalanda Colony, Kankarbagh
Patna, Bihar 800020, India